Legal · Updated October 2026
Refund Policy
CrackAnalytics is 100% free to learn from. The only paid service is a live 1:1 session with Mahendra Singh — Mock Interview, Career Guidance or Resume Discussion (₹250 / 1 hour). This page explains exactly when that fee is refunded.
Quick summary: if the session is cancelled or rescheduled from our side (or can't happen because of any circumstance on the owner's side), you get a full refund or a new slot — your choice. If you cancel, don't join, or join too late for the session to happen, the fee is non-refundable.
01
What you're paying for
₹250 books one live, 1-hour Google Meet session with Mahendra Singh in a fixed time slot (IST):
- Mock Interview — a real data analyst interview round with structured feedback
- Career Guidance — skills, career path, projects and job-search planning
- Resume Discussion — a detailed review of your resume / Naukri / LinkedIn profile
Your booking is confirmed only after the payment succeeds. Each slot is reserved for one person, so it is blocked for everyone else once you book.
Mon–Fri · 9–10 AM
Sat & Sun · 11–12 · 12–1 · 1–2 · 2–3
02
When you WILL get a full refund
- Mahendra cancels your session
- Mahendra reschedules your session and the new time doesn't work for you
- The session can't happen because of any circumstance from the owner's side (illness, emergency, internet/power failure on our end, etc.)
- Two people paid for the same slot at the same moment and your slot can't be honoured
- Money was deducted but no booking was created, or you were charged twice for one booking
In these cases you can choose a new slot or a full ₹250 refund — no questions asked.
03
When the fee is NON-refundable
- You cancel the booking yourself, at any time
- You don't join the call (no-show)
- You join so late that the session can't be completed — the session still ends at its scheduled time
- The call can't go ahead because of a problem on your side (your internet, device, mic/camera, location)
- You change your mind after booking
The slot was held only for you and turned away other students, so these payments are final.
04
How to request a refund
If your case is listed in section 02, email us with your name, the session date/time and your Razorpay payment ID (shown on the booking confirmation and in your payment SMS/email):
mahendraa1188@gmail.com
05
Refund timeline
Day 0–1We confirm the cancellation and verify the payment with Razorpay.
Day 2–3The refund is initiated from our Razorpay account.
Day 5–7Amount reflects in your original payment method (bank/UPI/card timelines vary — this last leg is controlled by your bank).
06
Payment methods
All payments are processed securely through Razorpay. We never see or store your card, UPI, or bank details — that data lives entirely with Razorpay and your payment provider.
UPI
Cards
Netbanking
Wallets
07
Changes to this policy
If this policy changes, the update will land right here, with a new date at the top. The policy shown at the time you booked applies to your booking.